Studies: weak signals, strong currents

• Worldwide, the Canalys study, published annually on the basis of over 6,000 responses from business leaders, provides a global understanding of their expectations. It shows that sustainable and responsible service offerings are essential in the eyes of business leaders, taking environmental regulations, energy crises and user demands into account. 

  This is why their monitoring of non-financial KPIs includes changes in Scope 3 (see an explanation of the Scopes here). The expected benefits are considerable, with over 50% of European companies rating their ESG-related revenues as positive. 
  The collection and recycling, repair, refurbishing and resale of digital products are at the top of the list of expectations, but the compilation and analysis of data relating to the sustainability of products are seen as strategic issues.
   

• Each year Numeum publishes a survey to which several hundred CIOs in France respond.
  Responsibility is no longer optional: virtually all calls for tender in the digital domain require suppliers to demonstrate their virtuous actions.

• Most companies have made commitments to decarbonise.
• Responsible digital projects are mainly focused on green IT (e.g. eco-design of software and IT services), accounting for 42%.
• IT for green - the use of IT to improve the environmental, social and economic impact of a product or service - accounts for 24% of impact projects.
   

Actions for responsible digital practices

In 2022, ahead of schedule we commissioned a survey from the IFOP to understand the motivations of people who buy refurbished phones. 

The first motivation is the price, which is more affordable than a new product.
The second is the guarantee offered, and the third is the environmental factor.